Shipping policy

In the United States, including Alaska, Hawaii, and Puerto Rico, Feather Baby offer shipping via UPS as well as U.S. Postal Service (regular mail).  The cost a customer pays for shipping is based on the weight of the package. Our website is integrated with both carriers and you'll receive a real-time quote when you check out. We do not mark up the cost based on the carrier's quoted rates. In other words, you pay only what the carrier charges, not more.

Outside the U.S., shipping rates are determined by UPS. Likewise, we do not mark up the cost based on the carrier's rate.

While we do our best to ship your order the same or next day, we ask that you please allow up to 1 week for delivery within the contiguous United States. Orders placed after 3 PM Eastern will generally be processed the next business day.  Orders placed after 2 PM Eastern on Saturdays, and all day on Sunday, will be processed the following Monday. 

For international orders, we attempt to ship out in the same amount of time but due to increased travel time and customs processing, orders may take longer to arrive.

We are able to ship to most countries worldwide, but please be advised that Feather Baby will not be responsible, nor are we able to calculate, customs duties and fees that may applicable when shipping merchandise outside of the USA. As the purchaser, you accept on behalf of yourself and/or the recipient any fees or duties assessed on shipments leaving the USA. Please feel free to contact us for a shipping quote for your order.

Due to government legislation in Russia, we are currently unable to ship goods to private individuals via DHL, TNT, UPS, FedEx or 

We do not ship to freight forwarding companies.

When you order an item at featherbaby.com, the purchase is pursuant to a shipment contract. That means once we deliver your purchase to the shipping company, the risk of loss and title of your purchase passes to you.